FAQ

How do I know what products I should use to clean my timber floors?

The first step is to determine what kind of finish is on your floor:

  • Lacquered/Laminate/PVC: Lacquered floors have a layer of polyurethane over the surface. This protects the timber and gives it a matt, gloss, satin or semi-gloss sheen. For regular cleaning you can use the 'WOCA Master Cleaner' or for everything you need in one box the 'WOCA Clean and Care Kit (Lacquered Floors)'.
  • Oiled/Waxed: Oiled floors are coated with a protective penetrating oil. They are typically more natural, matt looking than lacquered floors. For regular cleaning you can use the  'WOCA Natural Soap' or for everything you need in one box the 'WOCA Clean and Care Kit (Oiled Floors)'.

If you are unsure what type of flooring you have, we highly recommend using the 'Brilliance NeutralCleaner Concentrate (All Floors)' as this is suitable for all floor types. Make sure to check out the 'Brilliance SprayMop' kit too.

 How often should I clean my timber floors?

Our best advice is to clean your floors weekly with a broom or vacuum cleaner to pick up any debris and then use either a spray mop or a cotton twist mop on the floors using a suitable product as mentioned above. Maintaining a frequent cleaning routine is vital to keep your floors looking their best.

 What else can I do to look after my timber floor?

Apart from regular cleaning, one of the most overlooked things to do is to add 'felt pads' to the bottom of your furniture. This will prevent scratches happening from dragging furniture like chairs, small tables and couches across your floors. 

Another fantastic option is to give your floor an occasional treatment:

Oiled/Waxed floors: Apply 'Woca Oil Refreshing Soap' as an occasional refresher, approximately every 3 months or as needed. Areas with heavy wear can be repaired with 'Woca Maintenance Gel' after cleaning or maintained with Woca Maintenance Oil.

Lacquered/Laminate/PVC floors: You can use 'Woca Master Care' when your floor is in need of a refreshing treatment. Master Care strengthens the floor and protects against scratches and other wear and tear to prolong the lifetime of the surface finish.

I have a particularly nasty stain on my timber floor. What can I use on it?

Woca Intensive Wood Cleaner is ideal for cleaning dirt, grease and stubborn stains. It also comes in a convenient ready-to-use 750ml Spray bottle and is suitable for all floors including oiled, lacquered and untreated timber.

For oiled floor surfaces you can use Woca Wood Stain Remover which dissolves stains such as grease, red wine, coffee etc. Similarly Woca Tannin Spot Remover is great for black spots caused by acid/water reaction such as those made by pot plants. However, with all of these products, when the floor is completely dry, apply the original surface finish (e.g. oil, wax or soap) to re-establish protection. Woca Maintenance Gel or Woca Maintenance Oil is great for this.

What products should I avoid using on my timber floor?

  • Ammonia - one of the most common ingredients used in almost all store-bought cleaning products. The abrasive property of ammonia can damage the surface and dissolve the lignin in the wood.
  • Hydrogen Peroxide - though hydrogen peroxide isn't quite as potent as bleach, it can easily discolour wooden floors.
  • Bleach - best to stay away from bleach as it can discolour your floors permanently!

'Microfibre cloths' have a light abrasive effect which will gradually break down an oil surface treatment. 'Spray mops' or 'cotton twist mops' are a much gentler solution, yet still effective. 

The best solution is to use quality products specifically designed to clean timber floors.

What should I do if I think my floor/deck needs more attention, like a full sand back and re-coating service?

You are welcome to email through some photos of your floor to sales@quicksandsupplies.com.au for us to assess and give you the relevant advice.

What products do I need to clean my outdoor timber deck?

For regular, weekly cleaning we recommend sweeping your deck and giving it a hose down.

However before treating your timber deck with oil you need to clean it first. We recommend first soaking the decking with a hose, then applying 'WOCA Exterior Wood Cleaner' (diluted as per instructions).

How do I know what colour oil to use on my timber deck?

A great way to decide what colour you should use, is to test it first. Shop our Woca Exterior Oil Testers here. Here are some suggestions according to the type of timber commonly used for decking:

  • Jarrah - Bangkirai, Natural, Larch or Teak
  • Merbau - Bangkirai, Teak, Larch or Natural
  • Silver Top Ash - Larch, Teak or Natural
  • Spotted Gum - Larch, Teak or Natural
  • Blackbutt - Larch or Natural
  • Iron Bark - Larch, Teak or Natural

Another extremely popular option to get that 'white washed' look is to mix the colour Natural with the colour White. Keep in mind the colour will show up differently depending on your species of timber.

How can I make sure the oil is applied evenly on my timber deck?

  1. Clean and prepare the deck: make sure the deck is free from any dirt or debris. Use Woca Exterior Wood Cleaner to clean the surface and allow to dry thoroughly.
  2. Choose the right tools: the Woca Exterior Oil Applicator was specially created to make application quick and easy. The applicator has a short handle and easily attaches to paint roller handles or broomsticks. If the sponge pad has only been used with 'WOCA Exterior Wood Oil', it can be washed and reused. 'WOCA Replacement Sponge Pads' are also available.
  3. Stir the oil thoroughly: this will ensure that any settled pigments or solids are well mixed. This will help achieve a consistent colour and coverage.
  4. Apply in small sections: work in manageable sections of the deck to ensure even coverage.
  5. Apply in the direction of the wood grain: this will give optimal penetration and a uniform appearance.

How can I prolong the life of my timber deck?

Regular weekly cleaning by sweeping and mopping, applying 'felt pads' to all outdoor furniture and a full maintenance service consisting of washing the deck with 'WOCA Exterior Wood Cleaner' and then applying 'WOCA Exterior Wood Oil' (recommended every 12 months).

I love the 'aged' natural look for my outdoor timber. How can I achieve this but also protect my timber at the same time?

Woca Exterior Wood Shield is a great product to achieve the 'natural aged' look. Here's how:

  1. Water Repellency: Woca Exterior Wood Shield forms a protective barrier on the surface of the timber, making it highly water repellent. This helps to prevent water penetration into the wood, reducing the risk of moisture-related issues such as rot, swelling, and cracking.

  2. UV Protection: The Exterior Wood Shield contains UV filters that help to shield the timber from the damaging effects of the sun's ultraviolet (UV) rays. UV rays can cause discoloration, fading, and degradation of the wood over time. By blocking a significant portion of these rays, the Wood Shield helps to maintain the color and appearance of the timber.

  3. Mold and Mildew Resistance: The formulation of Woca Exterior Wood Shield includes additives that inhibit the growth of mold, mildew, and algae on the timber surface. This is especially beneficial for outdoor applications where moisture and humidity can create an environment conducive to fungal growth.

  4. Enhanced Durability: By penetrating into the wood fibers, Woca Exterior Wood Shield helps to strengthen and fortify the timber, enhancing its overall durability. It provides protection against wear, scratches, and general weathering, helping to extend the lifespan of the timber.

  5. Easy Maintenance: The protective barrier created by Woca Exterior Wood Shield makes the timber surface easier to clean and maintain. It helps to repel dirt, grime, and stains, allowing for simpler cleaning and reducing the need for aggressive scrubbing or harsh cleaning agents.

Do you offer a maintenance service where you come out to clean and maintain my timber deck/internal floor?

Yes we do, please get in touch with us here or email us at sales@quicksandsupplies.com.au

For more in depth information about the products we supply you can visit their websites below: